Our customer had purchased a Chamberlain universal remote from Home Depot for their LiftMaster garage door opener. Despite following the instructions provided, it didn't work. They even called a locksmith, who was also unable to solve the problem.
We offered our virtual assistance service for $60, a significant saving compared to our $150 minimum for in-person visits. Here's how we helped:
1. Identifying the Problem: We asked specific questions about the garage door opener model and its features to understand the situation better.
2. Offering Options: We explained the different service options, including virtual assistance, in-person visits, and their respective costs.
3. Guiding Through the Process: We offered to walk the customer through the programming process step-by-step over the phone using FaceTime.
By providing clear instructions and answering the customer's questions in real time, we were able to help them program their remote successfully. This saved them both time and money, avoiding the need for an in-person service call. The successful resolution of the issue left both the customer and Larry with a sense of accomplishment.
We also offered to help program their garage door keypad, which wasn't working either, providing even more value during the same virtual session.
The customer appreciated our flexible approach and the option to get immediate help without waiting for a technician to arrive. They were able to resolve their issue quickly and at a lower cost than expected.
How to Program A Remote for a Chamberlain LiftMaster Craftsman Garage Door Opener | Setup Process
Before you schedule our virtual support, check out this comprehensive video on programming remotes for Chamberlain, LiftMaster, and Craftsman garage door openers. While we're always here to help via FaceTime, this guide might be all you need to solve your remote issues. We've included it as a free resource to quickly get you up and running. If you still need assistance after watching, don't hesitate to reach out for our personalized virtual support.
Need assistance with your garage door? Contact Larry at (925) 309-6117 for quick, affordable virtual help! Alternatively, you can fill out our contact form.